Workplace Design

There seems to be a lack of publication that address the issues around designing modern offices, especially for high tech workers. The only reasonable reference I can find is
Workplace by Design : Mapping the high-performance workscape
- by Franklin Becker and Fritz Steele. This book is six years old. While this book still pushes the Just In Time offices of Arthur Andersen as the greatest things since slice bread, I often wonder if that is really a viable concept. I have heard from a few AA consultants that while this is being implemented, in general users hated this concept. That of course is not a statistically significant conclusion at all. Where are all the follow up studies?