This is a true story — I got a buzz from the front door. It’s “Paul” from FedEx the voice said. I buzzed him in. I am actually not at home, but someone else is. The front door buzzer rings my cellphone. Useful when you are not at home a lot. I was expecting a [...]
Remembering your customer’s names
April 28th, 2006 · 1 Comment · observation
Tags: