Level of Service walking from

Level of Service

walking from Tokyo Westin Hotel to the subway for work. Approaching a double glass door down a hall way. A hotel staff approaching fast from the other side, cleaning cloth in hand. Likely on his way to wipe down the door handles. He sees me. Stop. Step aside politely. I push through the doors and continue down the hallway. I give that a B+.

Same situation at a lesser hotel. The staff steps up to the door and continue him job of cleaning the door handle. Blocking my way. That would be a C-.

Ideal situation, perhaps at the Tokyo Okura Hotel, staff will hopefully rush up to the door. Pull it open. Say good morning as I walk through the open door? That would be a A+.