Moving hosting company

Well, I have been hosting my main website (this one) with primus (formally for many years. But after they were bought out by Primus, their service keeps going down hill. Over the long weekend they just lost days of my emails, not to mention that they cannot keep up with the recent flood of viruses. So I am moving this to Dreamhost, where I host all my other websites. Once DNS is transfered and updated, I think all will be well in web and email land! Of course, Dreamhost responded to my change and everything is up and running in 3 hours (minus DNS propogation delay) including adding a customize DNS entry for the web server pointing to one of my own boxes. Meanwhile a day and a half later Primus still has not removed the DNS from their name servers nor responded to my request to cancel that service. That, is the reason I need to switch vendor!