Do not get me wrong. I love webfaction. Half of our apps (including our clients) are running there. Over the last few years we have had small outages. But usually be back within the hour. This time, the web194 server has been down for almost a day now. I sincerely hope that:
- they tell us what happened
- and more importantly, why it took so long to recover
- why they wouldn't just swap in a new machine, especially this is one of the newer server
We lucked out in that our site is still in alpha mode ( Boston Private School Search ), but some much larger site like the bucketlist.org is on the same server. For us, it stopped our design process for a day as we use the alpha site for design testing and we run a virtual team with our designers.
Site is backup. Seems like the machine was restored from a backup that is more than one day old.